Reference

What Our Legal Terms Mean for Your Account

Using hbajevip means your account activity — deposits via bKash, Nagad, or Rocket, game access, and withdrawals — is governed by these terms. Access and eligibility depend on your local law and the region you are in, so read this before you start.

Bangladesh-region policybKash, Nagad, Rocket coveredAccount-level termsJurisdiction-dependent access
hbajevip What Our Legal Terms Mean for Your Account
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Account Verification

Your account is verified against the mobile number you register. Any wallet — bKash, Nagad, Rocket — used for deposits must match the account holder's registered identity before withdrawals are approved.

Data Retention

We keep transaction records and account activity logs for as long as required by applicable policy. You may request a summary of the data we hold on your account by contacting support.

Cookie and Session Policy

Session cookies keep your account active while you browse. Analytics cookies help us understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update your registered mobile number, linked wallet, or account details, submit a request through live chat with a valid identity reference. Changes take effect after verification is complete.

POLICY CONTACT PATHS

Reach Us About a Legal or Account Query

Live Chat Support Open the chat icon from any page in your account. Give your account reference and describe the policy question — a support agent will respond directly.
Email Support Send a detailed message including your registered mobile number and the relevant payment method — bKash, Nagad, or Rocket — so the team can locate your transaction quickly.
Account Notice Board Policy updates, term changes, and account decisions are posted here first. Check this section regularly so you are not caught off guard by a rule update.

Common Questions About Our Terms

Access depends on your local law and the region you connect from. If your location allows it, these terms govern every action on your account — deposits, wagers, and withdrawals included.

The terms cover all transactions made via bKash, Nagad, and Rocket. Each wallet type follows the same account-holder verification requirement before withdrawals are processed.

Yes. Contact support with your account reference and the payment timestamp — bKash, Nagad, or Rocket — and the team will review the transaction against the policy record.

Changes are posted to your account notice board before they take effect. Continuing to use the platform after the notice period means you have accepted the updated conditions.

Transaction records and activity logs are retained as required by applicable policy. You can request a data summary before or after closure by contacting support directly.

You are responsible for keeping your login credentials private. If you report unauthorised access promptly, we investigate from the point of report — transactions before that point remain the account-holder's responsibility.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.